Dental front-desk recovery for UK practices
Recover missed demand without replacing your PMS.
Missed calls, open chair time, and recall follow-through in one calm operational layer for the front desk.
- Missed-call recovery
- Diary refill
- Recall follow-through
How it works
Missed demand becomes visible recovery work.
Cedar Desk focuses on three places where front-desk value leaks: calls that need follow-up, diary gaps that need refill work, and recalls that need booked-outcome truth.
Missed calls
Risk: demand cools when follow-up ownership is unclear.
Response: a visible conversation and review path.
Cancelled chair time
Risk: open time becomes a diary gap instead of refill work.
Response: candidate context and a clear refill queue.
Recall drift
Risk: routine patients drift without a visible next action.
Response: recall replies move toward booking or review.
Demand is at risk
Missed calls, open slots, and recall replies enter the flow.
Workflow state becomes visible
Review points, refill candidates, and blockers are surfaced.
Booked truth stays clear
Booked, pending, blocked, and manual outcomes stay separate.
Workflows
Three focused workflows, one recovery layer.
Each card links to the matching read-only preview route so buyers can inspect the product instead of reading another pitch.
Review path visible
Missed-call recovery
Unanswered calls become visible conversations with review points.
Preview this workflow Refill work clearDiary recovery
Open chair time becomes refill work with patient context.
Preview this workflow Booked outcome explicitRecall follow-through
Routine recall moves toward booked outcomes or visible review.
Preview this workflow
Preview proof
Know what to inspect before you open the preview.
The public preview is seeded and read-only. Use it to inspect how Cedar Desk surfaces demand, keeps manual review in view, and separates booked outcomes from blocked work.
What to inspect
The preview proves workflow shape, not live clinic operation. Start with Overview, then follow the route that matches your biggest recovery leak.
- Where demand enters the recovery queue
- Where manual review appears
- Where booked, blocked, and pending outcomes separate
Works alongside your PMS, never over it.
Cedar Desk is an operational recovery layer for missed calls, diary gaps, and recall follow-through. It is not a PMS replacement, an AI receptionist, a clinical system, or a one-click live messaging rollout.
Pricing
Two guarded commercial paths, both tied to rollout review.
Choose the path that matches where the practice is now. The numbers are simple; live launch still depends on rollout review and branch readiness.
Best starting point
Pilot rollout
Start with a controlled pilot rollout
£495
up front for setup
£249
per month starting after 30 days
- Ideal fit
- Practices that want founder-led setup and a careful first branch review.
- Included work
- Rollout review, PMS posture, workflow setup, onboarding, and launch preparation.
- Billing starts
- Setup is paid up front; pilot monthly billing starts after 30 days.
- Reviewed before go-live
- Branch readiness, data path, messaging setup, and manual review rules.
- What happens next
- Book the rollout-fit demo, or sign in before checkout so the account path uses the right email.
Keep Cedar Desk running month to month
£349
per branch / month
- Ideal fit
- Practices that have reviewed workflow fit and need ongoing recovery-layer access.
- Included work
- Recovery-layer access, product updates, account path, and operational visibility.
- Billing starts
- Monthly access starts after checkout for the signed-in email.
- What remains controlled
- Branch setup, launch evidence, and messaging readiness before live use.
- What happens next
- Discuss ongoing recovery if branch readiness is not already clear.
Payment reserves your commercial path and account access. Live launch only begins after rollout review and branch readiness.
Multi-branch rollout depends on branch readiness, PMS/data path, and messaging setup. We scope that before live launch.
FAQ
Short answers to the questions practices are likely to ask first.
Does Cedar Desk replace our PMS? Link
No. The PMS remains the source of record. Cedar Desk gives the front desk a recovery layer for missed calls, diary gaps, and recall follow-through.
What does the public preview show? Link
It shows seeded, read-only product states for overview, conversations, diary recovery, recall follow-through, tasks, and settings. It is workflow proof, not a live clinic.
What happens before go-live? Link
A founder-led rollout review checks branch context, data path, messaging posture, manual review points, and launch readiness. Form completion or payment alone does not make a branch live.
When does billing start? Link
The pilot path has setup paid up front and monthly billing starting after 30 days. The ongoing path is monthly, but payment still does not mean instant go-live.
Founder-led demo
See the recovery layer clearly before rollout.
The demo is a practical review of missed-call pain, diary gaps, recall follow-through, and PMS posture. If there is fit, the next step is clear; if not, the conversation stays useful.