In plain terms
Cedar Desk collects limited business contact, demo-request, and website interaction data so it can respond, assess rollout fit, and improve the public path.
Privacy for website visitors and demo requests
This page explains what the Cedar Desk public site collects today, how demo and contact information is used, and how website/demo use differs from live workspace use.
Current posture
The public site and seeded preview are live, but live practice use is still controlled by rollout review and branch readiness.
What this page covers
This page covers public website visits, read-only preview use, contact enquiries, and founder-led demo requests. It does not replace any separate agreement or live-workspace data terms that may be agreed during rollout.
Information collected today
- Contact details you choose to submit, such as your name, practice name, work email, phone number, PMS details, branch or chair count, recovery pain, and notes.
- Preview context carried from the read-only demo, such as the workflow or screen you were inspecting before booking.
- Lightweight website event data used to understand which pages and calls to action are working.
- Basic technical context needed to keep the public site, demo request flow, and payment/account handoffs reliable.
What Cedar Desk may handle during rollout or product use
A live or pilot rollout may involve practice, branch, contact, PMS, diary, call, message, recall, and patient-like operational records where needed to operate the recovery layer. The exact scope should be reviewed before go-live.
Why that information is used
- To respond to demo requests and contact enquiries.
- To assess practice fit, rollout shape, and next steps.
- To preserve context between preview, booking, and follow-up.
- To operate account, payment, support, and rollout handoffs.
- Not to imply live clinic use before setup evidence and launch review are complete.
Retention, access, and security posture
Website and demo-request records are kept only as useful for responding, follow-up, and improving the public path. Access and security posture are described in the trust centre, with stronger live-workspace details handled during rollout review.
Data requests and removal path
To ask a privacy question, request correction, or ask for removal of a demo/contact request, contact hello@cedardesk.co.uk. Include the email address used for the request so Cedar Desk can find the relevant record.